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When to Call the Vet

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When to Call the Vet

For regular appointments and non-emergencies please call the office.

Proper handling and triage of medical issues on your end lets us serve you better from our end.  Use this guide to gauge how to proceed.


Triage levels


Level 1 – Critical

(Call Immediately!)

Non weight bearing lameness
Sudden/severe inability to breathe normally (rapid, distressed breathing, OR obstructed airway)
Persistent bleeding from any orifice or wound
Severe or persistent colic behavior
Laying down and unwilling to get up
Kicking at the stomach area
Sudden onset of severe neurological dysfunction (staggering, lack of coordination, profound behavior change)
Sudden onset of blindness, obvious eye trauma or unwillingness to open the eyelids
Any mare who takes longer than 30 minutes to complete her second stage of labor (delivery of the foal), or does not pass her placenta within 1 hour of foaling.
Acute laminitis
Trauma of any type including cosmetic
High fever (>103F)
Heat stroke


Level 2 – Urgent

(Call that day or next morning)

Low grade fever (101-103F)
Sudden onset of lameness that the horse can put weight on the leg
Signs of less severe colic such as poor appetite, dullness, and/or decreased fecal output
Flare-ups of chronic laminitis
Flare-ups of chronic inflammatory respiratory disease (heaves)


Level 3 – Elective

(Request care on a scheduled basis)

Intermittent and slight lameness
Persistent dermatitis (skin problems)
Reduced appetite with no other clinical signs
Slight difficulty chewing
Slight nasal discharge with no fever or labored breathin
Regular, routinely scheduled physical examinations, immunizations, parasite control, dental care, nutritional program evaluation, and general husbandry.


For appts, please call the office.


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Springville Veterinary Services is located in Springville, NY, but services a large section of Western New York state and clientele from all over the world. We specialize in bringing local service to you, no matter where you and your animals are.

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